Configuring your Email Client for SMTP Authentication

Email programs that do NOT support SMTP authentication

SMTP Authentication is NOT supported in older email programs such as Netscape 3.x, Eudora 3.x or Eudora Lite. If you do not use one of the versions that support SMTP Authentication, you will need to upgrade to a higher version or send mail out through the SMTP mail server of the Internet Service Provider that provides your connection. To upgrade the most common email programs, some links are provided for your convenience: Outlook Express/Internet Explorer -- Netscape -- Eudora.

Note that when upgrading, most programs will keep your settings and messages; however, there are no guarantees that nothing will be lost so we recommend that you back up your local folders and address book prior to upgrading.

Windows

Netscape Messenger 4.7x - 4.8

1. Open Netscape Messenger.
2. Select Preferences from the Edit menu.
3. Click the [+] next to Mail & Newsgroups to expand the selection.
4. Click Mail Server on the left.
5. Type smtp.engr.ucsb.edu in the Outgoing mail (SMTP) server: field.
6. Type your College of Engineering username into the Outgoing mail server username: field.
7. Click OK.

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Netscape Mail 6.x and 7.x

1. Open Netscape.
2. Click Mail on the Tasks menu.
3. On the Edit menu, click Mail/News Account Settings... (NS 6.x) or Mail & Newsgroups Account Settings... (NS 7.x).
4. In the left pane of the Account Settings window, click to select Outgoing (SMTP) Server.
5. In the Server name: field, type in smtp.engr.ucsb.edu.
6. Select User name and password. In the User Name: field, enter your College of Engineering username.
7. Click OK.
8. You will prompted for your password when sending a message. Enter your email password in the dialog box. To have Netscape save your password, click to select Use Password Manager to remember this password option when prompted for your password.

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Outlook Express 5 and 6, Incredimail

1. Open Outlook Express or Incredimail.
2. Select Accounts ( from the Tools menu.
3. Click the Mail tab (or go to Email Service tab for Outlook 98).
4. Select your College of Engineering email account and click the Properties button.
5. Click the Servers tab.
6. On the Servers tab, select My server requires authentication.
7. Click the Settings button.
8. In the Logon Information section, place a tick in Log on using radio button and type in your College of Engineering username in the Account name: field.
9. In the Password: field, type in your email password. Check Remember password.
10. Click OK then click Close .
11. Exit from Outlook Express or Incredimail. The next time you start the program the new settings will take affect.

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Outlook 98 and 2000

1. Open Outlook.
2. Select Accounts (or Services for Outlook 98) from the Tools menu.
3. Click the Mail tab (or go to Email Service tab for Outlook 98).
4. Select your College of Engineering email account and click the Properties button.
5. Click the Servers tab.
6. On the Servers tab, select My server requires authentication.
7. Click the Settings button.
8. Under Logon Information , select Log on using and type in your College of Engineering username in the Account name: field.
9. In the Password: field, type in your email password. Check Remember password.
10. Click OK then click Close .
11. Exit from Outlook. The next time you start the program the new settings will take affect.

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Outlook 2002 (XP)

1. Open Outlook.
2. Select E-mail Accounts from the Tools menu.
3. Select View or change existing e-mail accounts .
4. Click Next.
5. Select your College of Engineering email account and click the Change button.
6. Click the More Settings... button.
7. Click the Outgoing Server tab.
8. Place a check in My outgoing server (SMTP) requires authentication.
9. Select Log on using: and enter your College of Engineering username in the Account ID: field and your password into the Password: field
10. Click OK, and then click the Next button.
11. Click Finish.
12. Go to the File menu and select Exit.The next time you start Outlook the new settings will take affect.

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Outlook 97

[Ref: MSKB 197869] Outlook 97 does not have the ability to designate a separate Inbound and Outbound mail server for receiving and sending messages. Please upgrade to a newer version of Outlook. Top

Eudora 4.2.2

1. Close Eudora.
2. Go to the EUDORA.INI file on your hard drive. This file should be found in the C:\EUDORA or C:\Program Files\Qualcomm\Eudora directories.
3. Open the INI file with Notepad and add the following two lines to the [Settings] section:
   SMTPAuthRequired=1
   SMTPAuthAllowed=1
4. Save the file, and restart Eudora. If you receive a 550 error when sending mail, check the INI file for errors and try again.

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Eudora 4.3 and higher

1. Open Eudora.
2. Select Options from the Tools menu.
3. Under the Category heading on the left, click Sending Mail .
4. Select Allow authentication on the right side of the Options window. You can also do this for your personalities under Tools: Personalities. Note:
5. Change Secure Sockets When Sending at the bottom of the window to Never.
6. Click OK.

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Macintosh

Netscape Mail 6.x and 7.x

1. Open Netscape.
2. Click Mail on the Tasks menu.
3. On the Edit menu, click Mail/News Account Settings... (NS 6.x) or Mail & Newsgroups Account Settings... (NS 7.x).
4. In the left pane of the Account Settings window, click to select Outgoing (SMTP) Server.
5. Click to select Always use name and password check box.
6. In the User Name: box, enter your College of Engineering username.
7. Click OK.
8. You will prompted for your password when sending a message. Enter your email password in the dialog box. To have Netscape save your password, click to select Use Password Manager to remember this password option when prompted for your password.

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Outlook Express 5

1. Select Accounts from the Tools menu.
2. Select your College of Engineering email account and click the Edit button.
3. Under Sending Mail at the bottom, click the Click here for advanced sending options.
4. Place a check next to SMTP server requires authentication.
5. Select Log on using: and enter your College of Engineering username in the Account ID: field and your password into the Password: field
6. Click the Close button in the upper left of the Advanced Sending Options drop down window to return to the Edit Account window.
7. Click OK.
8. Click the Close button in the upper left of the Accounts window.
9. Quit Outlook Express. The next time you start Outlook Express the new settings will take affect.

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OS X Mail

1. Open OS X Mail.
2. Select Preferences from the Mail menu.
3. Select your College of Engineering account and select Edit.
4. Select Add server from the Outgoing Mail Server menu.
5. In the SMTP Server Options dialog window, type smtp.engr.ucsb.edu in the Outgoing Mail Server: field.
6. Select Password from the Authentication menu.
7. Enter your College of Engineering username in the User name: field.
8. Type your password into the SMTP Password field.
9. Click OK.

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Eudora 4.2.2

1. Open a new blank message in Eudora.
2. Type the following into the body of the message (include the angle brackets):
   <x-eudora-setting:264=y>
   
3. Double click on the line you just entered.
4. Type Y in the dialog box and hit Set Setting.
5. Cancel out of the message.
6. Select Settings... from the Special menu.
7. Click OK.

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Eudora 4.3 and higher

1. Select Settings... from the Special menu.
2. Click Hosts on the Category list on the left.
3. Place a checkmark in Allow authorization.
4. Click Sending Mail on the Category list on the left.
5. Select Allow authentication on the right side of the Options window. You can also do this for your personalities under Tools: Personalities.
6. Change Secure Sockets When Sending at the bottom of the window to Never.
7. Click OK.

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Entourage

1. Open Entourage.
2. Select Accounts from the Tools menu.
3. Select your College of Engineering email account from the list and click the Edit button.
4. Click the button labeled Click here for advanced sending options under "Sending Mail" at the bottom.
5. Place a check in the box labeled SMTP server requires authentication.
6. Select Log on using and type your College of Engineering username into the Account ID: field and your email password into the Password: field.
7. Close the advanced sending options dialog box.
8. Click OK.

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Mozilla 1.5.0

1. Inside Thunderbird click on the 'Tools' tab at the very top of the Thunderbird email client.
2. Select 'Account Settings' from this menu.
3. An  'Account Settings' window will open up. On the left hand side menu of this new window, at the very bottom, select Outgoing Server (SMTP).
4. Select 'Add' to add it as new, or "Edit' to make changes. 
5. On the SMTP Server window enter:  smtp.engr.ucsb.edu  as the server name and enter 587 as the port number.
6. Place a check in the Use Name and Password  option and enter your user name. Use TLS as your secure connection.
   

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